Shipping policy

Shipping Policy – RealRare

Last Updated: June 14, 2026

At RealRare, we create and deliver handmade macramé wall art and décor with care. Please review our shipping policy below.

Processing Time
All orders are processed within 1–5 business days after payment confirmation.
Custom or personalized orders may require 5–15 business days for production before shipping.
Orders are not shipped on weekends or public holidays.
Shipping Rates & Delivery Times
Domestic Shipping
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (where available)
International Shipping
Standard International Shipping: 7–21 business days
Delivery times may vary depending on customs clearance and local postal services.

Shipping costs are calculated at checkout based on destination and package weight.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, or fees imposed by their country. RealRare is not responsible for delays caused by customs processing.

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to:

High order volumes
Weather conditions
Carrier disruptions
Customs inspections
Public holidays

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. RealRare is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at [your email address].

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit:

Contact us within 7 days of delivery (or expected delivery date).
Provide your order number and supporting photos (if applicable).
We will work with the shipping carrier to resolve the issue.
Contact Us

For any shipping-related questions, please contact:

RealRare
Email: support.realrare@gmail.com
Website: www.realrare.shop

Thank you for shopping with RealRare and supporting handmade craftsmanship. 💛